Terms & Conditions

1. Introduction and Acceptance of Terms

These Terms and Conditions ("Terms") constitute a legally binding agreement between you ("Player", "User", "you", or "your") and 1plus Casino ("1plus", "we", "us", or "our"), governing your access to and use of the 1plus Casino website located at 1plus.cam (the "Website") and all related services, features, content, and applications offered by 1plus (collectively, the "Services"). By registering an account, accessing the Website, or using any of the Services, you acknowledge that you have read, understood, and agree to be bound by these Terms in their entirety, along with our Privacy Policy and Responsible Gaming Policy, which are incorporated herein by reference.

If you do not agree with any provision of these Terms, you must immediately cease using the Services and refrain from creating or accessing an account. 1plus reserves the right to modify, amend, or update these Terms at any time without prior notice. It is your responsibility to review these Terms periodically for changes. Your continued use of the Services following the posting of revised Terms constitutes your acceptance of such changes. The date of the most recent revision will be indicated at the top of this page.

2. Eligibility and Account Registration

2.1 Age and Jurisdictional Requirements

You must be at least twenty-one (21) years of age or the minimum legal age for gambling in your jurisdiction, whichever is greater, to register for and use the Services. By creating an account with 1plus, you represent and warrant that you meet this age requirement. 1plus operates in compliance with Philippine gambling laws and regulations enforced by the Philippine Amusement and Gaming Corporation (PAGCOR). You must be a resident of or physically located within a jurisdiction where online gambling is legal at the time of account registration and use.

You are solely responsible for ensuring that your use of the Services complies with all applicable laws and regulations in your jurisdiction. 1plus reserves the right to request proof of age and identity at any time and may suspend or terminate accounts that fail to provide satisfactory verification documentation. Underage gambling is strictly prohibited and constitutes a material breach of these Terms, resulting in immediate account closure and forfeiture of all funds.

2.2 Account Registration Process

To access certain features of the Services, you must create a user account by providing accurate, current, and complete information as prompted by the registration process. You agree to provide truthful information including but not limited to your full legal name, date of birth, residential address, email address, and telephone number. You may only register one (1) account per person. Creating multiple accounts (also known as "multi-accounting") is strictly prohibited and will result in the closure of all related accounts and forfeiture of funds and bonuses.

You are responsible for maintaining the confidentiality of your account credentials, including your username and password. You agree not to share your login information with any third party or allow any other person to access your account. You must immediately notify 1plus of any unauthorized use of your account or any other breach of security. 1plus will not be liable for any loss or damage arising from your failure to comply with these security obligations.

2.3 Know Your Customer (KYC) Verification

As part of our commitment to preventing fraud, money laundering, and underage gambling, 1plus implements a comprehensive Know Your Customer (KYC) verification process. You agree to provide such documentation as we may reasonably request to verify your identity, age, address, and payment method ownership. Acceptable documents include government-issued photo identification (passport, driver's license, national ID card), proof of address (utility bill, bank statement, government correspondence dated within the last three months), and proof of payment method ownership.

1plus reserves the right to request additional documentation at any time and may restrict account functionality, including the ability to make deposits or request withdrawals, until satisfactory verification is completed. Failure to provide requested documentation within the timeframe specified by 1plus may result in account suspension or closure. All documents submitted will be handled in accordance with our Privacy Policy and applicable data protection laws.

3. Deposits, Withdrawals, and Financial Transactions

3.1 Deposits

1plus accepts deposits through various payment methods including but not limited to GCash, Maya (formerly PayMaya), bank transfers, and other payment solutions made available on the Website from time to time. All deposits are subject to minimum and maximum limits as displayed on the Website at the time of transaction. You acknowledge that deposit processing times may vary depending on the payment method selected, though most deposits are processed instantly.

You represent and warrant that all funds deposited into your 1plus account are derived from legitimate sources and that you have the legal right to use such funds for gambling purposes. Deposits made using payment methods not registered in your name may be rejected, and 1plus reserves the right to return funds to the original payment source. 1plus does not charge fees for deposits; however, your payment provider or financial institution may impose charges, for which 1plus is not responsible.

3.2 Withdrawals

You may request a withdrawal of funds from your account balance at any time, subject to the completion of KYC verification and fulfillment of any applicable wagering requirements. Withdrawal requests are processed in accordance with the timelines specified on the Website, typically ranging from fifteen (15) minutes to seventy-two (72) hours depending on the payment method and verification status. 1plus reserves the right to conduct additional security checks on withdrawal requests and may request further documentation before processing.

Withdrawals must be made to a payment method registered in your name. 1plus will make reasonable efforts to return funds via the same method used for deposit where technically feasible. Minimum and maximum withdrawal limits apply as specified on the Website. 1plus reserves the right to decline withdrawal requests that do not comply with these Terms or applicable laws, including but not limited to requests involving suspected fraudulent activity, money laundering, or bonus abuse.

3.3 Anti-Money Laundering (AML) Compliance

1plus is committed to preventing money laundering and terrorist financing in accordance with applicable Philippine laws and international standards. You agree that you will not use the Services for any illegal purpose, including money laundering or financing of terrorism. All transactions are monitored for suspicious activity, and 1plus reserves the right to report suspicious transactions to relevant authorities.

In the event that 1plus suspects money laundering or other illegal activity, we reserve the right to freeze your account, reverse transactions, and report the matter to appropriate law enforcement agencies without prior notice to you. You acknowledge that 1plus may be required by law to retain transaction records for specified periods and cooperate with regulatory and law enforcement investigations.

4. Gameplay Rules and Restrictions

4.1 Fair Play

All games offered through the Services are provided by licensed and certified game developers and operate on certified random number generators (RNGs) to ensure fair and random outcomes. 1plus does not manipulate game results or outcomes in any way. However, every casino game has a built-in house edge, and over time, the operator will always have a mathematical advantage.

You agree to play fairly and not engage in any form of cheating, collusion, fraud, or other unfair practices. Prohibited activities include but are not limited to: using automated playing software or bots, exploiting software vulnerabilities or errors, colluding with other players, using insider information, conducting fraudulent chargebacks, or engaging in bonus abuse. Any player found engaging in such activities will have their account immediately terminated, and all funds will be forfeited.

4.2 Game Malfunctions

In the event of a game malfunction, software error, or technical issue, all affected game rounds and wagers are rendered void, and wagers will be refunded to the affected players. 1plus is not liable for any losses or damages resulting from game malfunctions, disconnections, or technical issues beyond our reasonable control. It is your responsibility to ensure you have a stable internet connection while playing.

If a game displays an incorrect payout amount due to a technical error, the correct payout according to the game's published paytable will be honored, not the erroneously displayed amount. You agree to immediately report any suspected game malfunction or error to 1plus customer support.

4.3 Betting Limits

All games are subject to minimum and maximum betting limits as specified within each game. 1plus reserves the right to modify betting limits at any time without prior notice. High-stakes players may be subject to additional terms and conditions and may be required to provide enhanced verification documentation. Special betting limits may apply during bonus play or promotional periods.

5. Bonuses and Promotions

5.1 General Bonus Terms

1plus offers various bonuses and promotions to players from time to time, including welcome bonuses, deposit bonuses, free spins, cashback offers, and loyalty rewards. All bonuses are subject to specific terms and conditions, including wagering requirements, game restrictions, maximum bet limits, expiration periods, and other requirements as specified in the applicable bonus terms.

Bonuses are intended for recreational players and may only be claimed once per person, household, IP address, device, or payment method unless otherwise stated. Bonus abuse, including but not limited to creating multiple accounts to claim multiple bonuses, using bonuses exclusively on low-variance games to meet wagering requirements with minimal risk, or any other strategy designed to exploit promotional offers without genuine intent to gamble, is strictly prohibited and will result in the cancellation of bonuses and potential account closure.

5.2 Wagering Requirements

Unless otherwise specified, all bonuses are subject to wagering requirements that must be fulfilled before bonus funds and any winnings derived from bonus funds can be withdrawn. Wagering requirements are expressed as a multiplier (e.g., 30x) applied to the bonus amount or the combined deposit plus bonus amount. Not all games contribute equally to wagering requirements; contribution percentages are specified in the bonus terms.

Wagering requirements must be completed within the specified timeframe (typically 7 to 30 days from bonus activation), after which any remaining bonus funds and associated winnings will be forfeited. Maximum bet limits apply during bonus play (typically ₱500 per spin/bet or 10% of the bonus amount, whichever is lower). Exceeding the maximum bet limit during bonus play may result in the forfeiture of the bonus and any associated winnings.

5.3 Withdrawal of Bonus Winnings

Winnings generated from bonus funds are typically subject to maximum withdrawal limits as specified in the bonus terms (e.g., 5x to 10x the bonus amount). Any winnings exceeding the maximum withdrawal limit will be deducted upon withdrawal. Once wagering requirements are fulfilled and a withdrawal is requested, any remaining bonus balance will be removed from your account, and only the withdrawable amount will be processed.

1plus reserves the right to withhold or confiscate bonus funds and associated winnings if there is reasonable suspicion of bonus abuse, violation of terms, or fraudulent activity. The decision to award, withhold, or confiscate bonuses is at the sole discretion of 1plus management.

6. Account Suspension and Termination

6.1 Suspension by 1plus

1plus reserves the right to suspend or restrict your account and access to the Services at any time without prior notice if we reasonably suspect: (a) a breach of these Terms; (b) fraudulent, illegal, or abusive activity; (c) underage gambling; (d) money laundering or other financial crimes; (e) failure to provide requested verification documentation; or (f) any other activity that we deem harmful to the integrity of our Services or other players.

During the suspension period, you will not be able to access your account, place wagers, or request withdrawals. 1plus will investigate the circumstances leading to the suspension and will notify you of the outcome. If the investigation confirms a violation of these Terms, your account may be permanently closed, and remaining funds may be forfeited in accordance with these Terms and applicable law.

6.2 Termination by 1plus

1plus may terminate your account and access to the Services immediately and without prior notice if: (a) you materially breach these Terms; (b) you engage in fraudulent, illegal, or abusive conduct; (c) you provide false or misleading information; (d) you are found to be underage; (e) you create multiple accounts; or (f) 1plus is required to do so by law or regulatory authority.

Upon termination, all rights granted to you under these Terms will immediately cease. Any remaining balance in your account (excluding forfeited funds) will be returned to you subject to the completion of any pending investigations and verification processes. 1plus is not liable for any losses or damages resulting from account termination conducted in accordance with these Terms.

6.3 Self-Exclusion and Voluntary Account Closure

You may voluntarily close your account at any time by contacting 1plus customer support. Upon account closure, any remaining balance will be returned to you via your registered payment method after deducting any applicable charges or outstanding amounts owed to 1plus. Closed accounts cannot be reopened except at the sole discretion of 1plus management.

1plus is committed to responsible gaming and offers self-exclusion tools for players who wish to take a break from gambling. You may request self-exclusion periods ranging from 24 hours to permanent exclusion. During self-exclusion, you will not be able to access your account, deposit funds, or place wagers. For more information about responsible gaming tools and self-exclusion, please visit our Responsible Gaming page.

7. Intellectual Property Rights

All content, features, and functionality of the Services, including but not limited to text, graphics, logos, icons, images, audio clips, video clips, software, and the compilation thereof (collectively, "Content"), are the exclusive property of 1plus or its licensors and are protected by Philippine and international copyright, trademark, patent, trade secret, and other intellectual property laws.

You are granted a limited, non-exclusive, non-transferable, revocable license to access and use the Services for personal, non-commercial purposes only. You may not: (a) reproduce, distribute, modify, create derivative works of, publicly display, publicly perform, republish, download, store, or transmit any Content; (b) use any automated system or software to extract data from the Website; (c) attempt to gain unauthorized access to any portion of the Services or any systems or networks connected to the Services; or (d) use the Services in any manner that could damage, disable, overburden, or impair the Services.

8. Limitation of Liability and Disclaimer of Warranties

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE SERVICES ARE PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EITHER EXPRESS OR IMPLIED, INCLUDING BUT NOT LIMITED TO IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, OR COURSE OF PERFORMANCE. 1PLUS DOES NOT WARRANT THAT THE SERVICES WILL BE UNINTERRUPTED, SECURE, OR ERROR-FREE, OR THAT DEFECTS WILL BE CORRECTED.

IN NO EVENT SHALL 1PLUS, ITS DIRECTORS, OFFICERS, EMPLOYEES, OR AGENTS BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, INCLUDING WITHOUT LIMITATION, LOSS OF PROFITS, DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM: (A) YOUR ACCESS TO OR USE OF OR INABILITY TO ACCESS OR USE THE SERVICES; (B) ANY CONDUCT OR CONTENT OF ANY THIRD PARTY ON THE SERVICES; (C) UNAUTHORIZED ACCESS, USE, OR ALTERATION OF YOUR TRANSMISSIONS OR CONTENT; OR (D) ANY OTHER MATTER RELATING TO THE SERVICES. OUR TOTAL LIABILITY TO YOU FOR ALL CLAIMS ARISING OUT OF OR RELATING TO THESE TERMS OR THE SERVICES SHALL NOT EXCEED THE AMOUNT YOU PAID TO 1PLUS IN THE SIX (6) MONTHS PRECEDING THE EVENT GIVING RISE TO LIABILITY, OR ONE THOUSAND PHILIPPINE PESOS (₱1,000), WHICHEVER IS GREATER.

9. Governing Law and Dispute Resolution

These Terms and any dispute or claim arising out of or in connection with them or their subject matter shall be governed by and construed in accordance with the laws of the Republic of the Philippines. Any dispute, controversy, or claim arising out of or relating to these Terms, including the breach, termination, or validity thereof, shall be resolved through good faith negotiations between the parties.

If the parties are unable to resolve the dispute through negotiation within thirty (30) days, the dispute shall be submitted to binding arbitration in Manila, Philippines, in accordance with the rules of the Philippine Dispute Resolution Center, Inc. The arbitration shall be conducted in English, and the decision of the arbitrator shall be final and binding on both parties. Notwithstanding the foregoing, 1plus retains the right to seek injunctive or other equitable relief in any court of competent jurisdiction to prevent the actual or threatened infringement, misappropriation, or violation of our intellectual property rights.

10. General Provisions

10.1 Severability

If any provision of these Terms is found to be unlawful, void, or unenforceable, that provision shall be deemed severable from these Terms and shall not affect the validity and enforceability of any remaining provisions.

10.2 Assignment

You may not assign or transfer these Terms or any rights or obligations hereunder, by operation of law or otherwise, without 1plus's prior written consent. 1plus may assign these Terms or any rights or obligations hereunder without your consent. Any attempted assignment in violation of this provision shall be null and void.

10.3 Entire Agreement

These Terms, together with the Privacy Policy and any other legal notices or policies published by 1plus on the Website, constitute the entire agreement between you and 1plus concerning the Services and supersede all prior or contemporaneous communications and proposals, whether electronic, oral, or written, between you and 1plus with respect to the Services.

10.4 Contact Information

If you have any questions about these Terms, please contact us at [email protected]. Our customer support team is available 24/7 via live chat and email to assist you with any inquiries or concerns.